Katie has been at Thrivent since 2013 and began her Thrivent career in the Annuities Interaction Center before moving to Field Practice Solutions in 2022. She brings over 13 years of customer care experience and strives to create positive customer interactions. Outside of work she loves to go on adventures with her 2 children and rescue dog.

Laura has been with Thrivent since 2003. She has experience at Thrivent in a variety of areas including Brokerage Services, Suitability, Mutual Fund Customer Service, and she joined the Field Practice Solutions team in 2019. Laura's specialties are in Brokerage and Mutual funds but supports all product related tasks to help leverage workload.

Michael has been with the Field Practice Solutions team since fall of 2023. He brings 9 years of customer service experience from the insurance industry. In his spare time, he loves to play golf and attend live music events. 

Mariah has been with the Field Practice Solutions team since the spring of 2019. Before coming to Thrivent, Mariah worked in customer service. In her spare time, Mariah enjoys spending time with family and delving into various hobbies including crafting, painting, and classical music.