How we work with you

How we work with you

father and son planting a tree view from the hole

Roots Financial Group is dedicated to delivering the customized strategies and attentive service you deserve. When you work with us, the experience is as much about helping you fulfill your values and sense of purpose as it is about achieving your financial objectives. We are passionate about inspiring you to explore new possibilities and look forward to helping you take your next brave step.  

Genuine relationships  

We forge deep, long-term relationships built on transparency. Through meaningful conversations, we get to know you so we can better understand your unique expectations, concerns, goals and priorities. We then help you realize your life vision and focus on what’s most important to you—be it your personal journey and aspirations, the success of your family, or the legacy you want to leave for the people and causes you care about most. 


Objective advice  

No matter where you’re at in life, you can depend on us to be transparent and objective while helping you navigate the complex choices and challenges that planning for the future brings. By working together and taking a holistic approach to exploring your financial goals and priorities, we hope our guidance inspires you to make thoughtful choices and pursue your life’s purpose. 

Dedicated planning services 

Our experienced financial professionals, intuitive tools and holistic process help manage your lifestyle, investment and protection needs. And our research, knowledge and expertise provide insight into the nuances of your goals—and how all the pieces fit together. As life happens and your circumstances change, we make sure you’re comfortable with your overall financial picture and help you stay on track.  

Step 1: Plant the seed 

During this complimentary conversation, we’ll explore what prompted you to reach out to our team, as well as your goals, objectives and concerns. Then we will share how our team can help you on your financial journey. 

If we agree a dedicated planning relationship seems like the right fit for your goals, we’ll discuss logistics and expectations. The relationship will begin with a three-month planning experience, where we will meet once per month as schedules allow. Then we’ll choose an ongoing meeting cadence to help keep your dedicated planning services optimized.  

Step 2: Roots take hold 

During this phase, you’ll provide detailed financial information and statements so we can begin to understand your situation, analyze your data and prepare initial recommendations.  

Step 3: Sprouting 

During our first planning meeting, we’ll review and clarify your goals, share initial observations, and explain any immediate action steps/quick wins we’ve identified. We will also discuss cash flow optimization and debt management.   

At our second meeting, we’ll introduce your dedicated plan overview. In addition, we’ll share the ideas and solutions we’ve identified to help you work toward and protect your goals. At our third meeting, we’ll continue to build out your dedicated plan and discuss any risks.  

When we meet, we’ll continue to address topics based on your unique goals and complexities, such as:  

  • Tax planning. 
  • Retirement objectives. 
  • Investment planning and portfolio analysis. 
  • Estate and wealth transfer strategies. 
  • Education savings. 
  • Special needs planning. 

After these three meetings, we’ll move to an ongoing meeting cadence to help you stay on track with your goals. We will provide real-time guidance and plan adjustments as life throws you curveballs. Plus, we’ll guide you through ongoing tax and estate law changes and the evolving investment landscape.  

  • During your first year, we’ll likely meet one or two more times after your first three meetings, based upon your goals and needs.  
  • During your second year and beyond, we’ll likely meet twice per year, unless a major life change arises (e.g., new baby, marriage, divorce, retirement, inheritance, etc.).  

At the end of each plan year, you’ll receive objective written recommendations, summarizing the advice and recommendations we’ve delivered throughout the year.

Step 4: Take action 

A plan is just a piece of paper until it’s put into action. To help you stay on track, we will email you after each meeting with a summary of our discussion and a list of action items for you and our team.  

Step 5: Keep moving toward your dreams 

Implementation is key to a successful dedicated plan, and we’re here to hold you accountable. Why? Because we care about your success! We will proactively check in to ensure you follow through with all your action items.  

The dedicated planning service provided by Thrivent Investment Management Inc. (“Thrivent”) through its financial advisors is an investment advisory service. Your financial advisor may use proprietary dedicated planning tools, calculators and third-party tools and materials (“Third-Party Materials”) to develop your dedicated planning recommendations.